Return and Refund Policy

🔁 Refund & Return Policy – Hill’s Aura

At Hill’s Aura, we take pride in delivering pure, high-quality products to your doorstep. However, if you are not completely satisfied with your purchase, we’re here to help.

✅ Returns & Replacements

We offer returns or replacements only in the following cases:

  • Product was damaged or leaked during delivery

  • You received the wrong item

  • Product is expired or spoiled

📸 Please share a photo/video of the issue within 48 hours of delivery.

⛔ Non-returnable Items

Due to the nature of food products, we do not accept returns for:

  • Opened or used items

  • Products without valid proof of issue

  • Change of mind after delivery

💸 Refunds

Once your return is approved, we will:

  • Replace the product, or

  • Issue a refund to your original payment method (within 5–7 business days)

📩 To Request a Return or Refund:

Please contact us at:
📱 WhatsApp: [+91-7900363738]
📧 Email: [hillsaurainfo@gmail.com]
🕒 Within 48 hours of delivery

We value your trust and aim to make every purchase a positive experience.
Thank you for choosing Hill’s Aura!