Shipping Policy

🚚 Shipping Policy – Hill’s Aura

At Hill’s Aura, we aim to deliver your products safely and on time. Please read our shipping policy carefully before placing your order.

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📦 Order Processing Time

• All confirmed orders are processed within 1–3 business days.

• Orders placed on Sundays or public holidays will be processed on the next working day.

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🚛 Delivery Time

• Local deliveries (within Uttarakhand): 2–4 business days

• Rest of India: 4–7 business days (depending on location and courier service)

Note: Delivery may take longer during festivals, natural delays, or unforeseen courier issues.

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💰 Shipping Charges

• Free shipping on orders above ₹[set your limit]

• For orders below ₹[limit], a nominal shipping fee of ₹[X] will apply

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📍 Delivery Areas

We currently deliver across most pin codes in India.
If your location is not serviceable, we will inform you immediately and process a full refund (if paid).

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📦 Order Tracking

Once your order is shipped, you will receive:

• A tracking link (via SMS/email/WhatsApp)

• Expected delivery date updates

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🚨 Shipping Issues

If your product is:

• Delayed beyond expected time

• Damaged, leaked, or incorrect –

Please contact us within 48 hours of receiving the parcel with photos/videos at:

📱 WhatsApp: +91 [7900363738]
📧 Email: hillsaurainfo@gmail.com

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We take full responsibility for safe and timely delivery.
Thank you for choosing Hill’s Aura – Shuddh Se Shuruaat! 🌿